Career Opportunities

Career Opportunities at ReliaSoft Corporation

ReliaSoft Corporation is the leading provider of reliability engineering software tools and services. Our standard software and custom products are in use at most Fortune 1000 companies worldwide. As a part of ReliaSoft's select team, you will receive a competitive salary and benefits package and work in a state-of-the-art development environment.

To Apply: Please see the guidelines below.

Current Positions Available

 

Account Executive – Aerospace & Defense — Tucson, AZ

The Account Executive – Aerospace & Defense will be responsible for revenue growth within the Aerospace and Defense domain territory through ongoing strategic development of new accounts and expansion within the existing customer portfolio. The Account Executive’s sales responsibility will include the entire range of the nCode brand fatigue and durability products and services, and the ReliaSoft brand reliability and maintainability products and services. This position will be based in Tucson, AZ.

Position Responsibilities:

  • Drive the present strategy for Aerospace & Defense customers and market growth
  • Awareness and pursuit of opportunities for account growth and new business
  • Lead generation through marketing events, cold calling, etc.
  • Work with Marketing to produce, events, mailings, target marketing, etc.
  • Establish productive, professional relationships with key personnel in customer/prospect accounts
  • Develop calling and selling strategies for opportunities
  • Plan and execute customer visits
  • Coordinate involvement of company personnel, including support, service, and management resources to meet objectives and customer/prospect expectations
  • Work closely with Subject Matter Experts (SMEs) to provide technical support as needed throughout the sales process
  • Develop and present quotations and proposals 
  • Utilize and document the sales process within SalesForce.com
  • Generate, maintain and report a credible forecast for the domain accounts
  • Proactively assess, clarify, and validate customer requirements on an ongoing basis

Required Qualifications:

  • Bachelor’s Degree in Engineering or Computer Science degree preferred OR Business degree and/or aerospace/defense industry experience 
  • Minimum of 5 years’ experience in the sales of engineering software systems to end-users 
  • Proven ability to achieve assigned sales quotas 
  • Highly developed and diversified communication skills and techniques 
  • Some knowledge of nCode and/or ReliaSoft product operation and theoretical background preferred
  • Knowledge of fatigue, data acquisition, finite element analysis and/or reliability/maintainability analysis preferred 
  • Understanding of customer’s engineering processes and corresponding software applications 
  • High standard of professional integrity 
  • Highly developed commercial awareness is essential 
  • Good communication skills, both verbal and written
  • Ability to work in a fast-paced environment
  • Willingness to travel domestically

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Account Executive — Automotive & Ground Vehicle — Southfield, MI

The Account Executive — Automotive & Ground Vehicle will be responsible for revenue growth within the Automotive and Ground Vehicle domain territory through ongoing strategic development of new accounts and expansion within the existing customer portfolio. The Account Executive’s sales responsibility will include the entire range of the nCode brand fatigue and durability products and services, and the ReliaSoft brand reliability and maintainability products and services. This position will be based in Southfield, MI.

Position Responsibilities:

  • Drive the present strategy for Automotive and Ground Vehicle customers and market growth
  • Awareness and pursuit of opportunities for account growth and new business
  • Lead generation through marketing events, cold calling, etc.
  • Establish productive, professional relationships with key personnel in customer/prospect accounts
  • Develop calling and selling strategies for opportunities
  • Plan and execute customer visits
  • Coordinate involvement of company personnel, including support, service, and management resources to meet objectives and customer/prospect expectations
  • Work closely with Subject Matter Experts (SMEs) to provide technical support as needed throughout the sales process
  • Develop and present quotations and proposals 
  • Utilize and document the sales process within SalesForce.com
  • Generate, maintain and report a credible forecast for the domain accounts
  • Proactively assess, clarify, and validate customer requirements on an ongoing basis

Required Qualifications:

  • Bachelor’s Degree in Engineering or Computer Science degree preferred OR Business degree and/or automotive and ground vehicle industry experience 
  • Minimum of 5 years’ experience in the sales of engineering software systems to end-users 
  • Proven ability to achieve assigned sales quotas 
  • Highly developed and diversified communication skills and techniques 
  • Some knowledge of nCode and/or ReliaSoft product operation and theoretical background preferred
  • Knowledge of fatigue, data acquisition, finite element analysis and/or reliability/maintainability analysis preferred 
  • Understanding of customer’s engineering processes and corresponding software applications 
  • High standard of professional integrity 
  • Highly developed commercial awareness is essential 
  • Good communication skills, both verbal and written
  • Ability to work in a fast-paced environment
  • Willingness to travel domestically

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Engineering Analyst — Southfield, MI

The Engineering Analyst role is responsible for performing analysis as part of an engineering team that delivers consultancy projects related to improving durability, reliability and availability of our customer’s products and equipment. The analyst will primarily use the nCode and ReliaSoft suite of products along with other suitable tools to perform the analysis work. The individual will be part of a team and will work closely with senior engineers, data analysts, data scientists, and customers on a regular basis to complete projects.

Position Responsibilities:

  • Analysis of measured data (proving ground, field or test data) using mathematical and statistical methods primarily within GlyphWorks and ReliaSoft.
  • Individually or collaboratively perform analysis on data such as product maintenance, usage, test, cost, failures etc. This includes combining data from multiple sources.
  • Development of analysis scripts if required.
  • Generation of queries and reports within data management and data analysis tools, such as nCode Automation.
  • Interpret data analysis results to draw conclusions and provide recommendations.
  • Prepare written and oral reports for project deliverables and internal documentation.
  • Work with federal team to respond to RFQ’s and prepare data for sales presentations.
  • Other duties as needed.

Qualifications:

  • US Citizen (Requirement - no exceptions).
  • Ability to qualify for DOD security clearance
  • Degree in Engineering or equivalent experience in durability, reliability or data analysis.
  • 1 to 3 years of experience in durability, reliability, test or vehicle usage monitoring.
  • Familiarity with nCode or ReliaSoft products or equivalent engineering analysis software.
  • Scripting or programming exposure.
  • Good communication skills, both verbal and written.
  • Ability to learn and work in a fast-paced environment.
  • Willingness to travel domestically on an as needed basis.

To apply for position:

If interested please submit your resume to vacancies [at] ncodefederal [dot] com

French Translator Intern — Part-Time — Tucson, AZ

This part-time position will assist the Content Manager with translating HBM Prenscia marketing and technical documentation as well as digital content.

Position Responsibilities — Specific tasks include (but are not limited to):

  • Translate marketing materials for ReliaSoft and nCode products and services. For web pages, use FrontPage and/or Expression Web to edit the text directly in the HTML files. For other materials, such as print-ready brochures, use a Word document to provide the translated text.
  • Translate step-by-step training guides for ReliaSoft and nCode software products.
  • Perform the examples yourself in the software interface in order to better understand the text that needs to be translated.
  • Use FrameMaker to edit the text directly in the source files and use SnagIt and/or Paint to capture pictures of how the examples are performed in the translated software interface.
  • Translate user documentation for ReliaSoft and nCode software products.
  • Carefully review finalized translation and coordinate publication with Content Manager.

Desired Qualifications:

  • Excellent verbal and written communication skills in both English and French.
  • Experience with performing written translations from English to French is strongly preferred.
  • Ability to gain an understanding of reliability engineering topics on a conceptual level as they relate to the software's capabilities and documentation.
  • Strong computer skills, including the ability to learn how to perform basic functions in word processing, HTML editing and screen capture software applications.
  • Relevant tools include Word, FrameMaker, FrontPage (and/or Expression Web), Paint and SnagIt.
  • On-the-job training with specific tools will be provided as needed but the candidate must be able to learn to perform basic functions without difficulty.
  • Ability to balance multiple projects simultaneously, if needed. Must take the responsibility to meet agreed-upon deadlines and take the initiative to request assistance when prioritization, additional training and/or additional resources are required.
  • Strong attention to detail and organizational skills.

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Inside Sales / Client Executive — Tucson, AZ

The Internal Sales/Client Executive will be responsible for software renewals, perform initial lead qualification, promote customer training and expand new business growth within our existing customer base.

Position Responsibilities:

  • Manage Aero & Def customer software renewals
  • Lead generation through marketing events and cold calling
  • Perform Initial lead qualification
  • Ability to describe product overview to customers/prospects
  • Route pre-qualified leads to appropriate Account Executives for further development
  • Support of domain-based Account Executives
  • Promote new products/new releases and training courses for sales volume growth
  • Assist in phone campaigns to promote lead generation events
  • Complete customer procurement forms (complete vendor registration forms, delivery and follow up on credit reference forms, etc.)
  • Update and maintain CRM System (SalesForce.com)
  • Attend monthly sales meetings and report customer software renewals against target
  • Perform sales administrative duties

Required Qualifications:

  • 2-3 years’ plus experience in inside sales/lead qualification OR similar role
  • Engineering software industry experience is advantageous
  • Adept at building relationships and creating an excellent rapport with customers
  • Proven ability to pre-qualify prospect technical requirements over the phone
  • Strong verbal and written communication skills
  • Excellent computer skills (MS Office, CRM System)
  • Strong organizational skills/ability to handle multiple tasks simultaneously
  • Comfortable working proactively and independently in a fast-paced environment
  • Team player with attention to detail

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Quality Assurance Analyst — Tucson, AZ

ReliaSoft is hiring a Quality Assurance Analyst to perform quality assurance and testing activities on our reliability engineering applications. The Quality Assurance Analyst will ensure that our software applications are stable, user-friendly and that they meet company, customer and industry standards. Analysts are part of the agile/scrum development process so communication and team work skills are a must. This is an entry to mid-level position and some on-the-job training will be provided. The QA Analyst works closely with the team and management to ensure that the testing approach is aligned with the company's goals.

Qualifications:

  • Bachelor's degree in Computer Science or related field, or equivalent industry experience.
  • Experience working on agile development teams involved in product development is beneficial, but not required.
  • 1-3 years experience conducting software testing preferred (certification a plus).
  • Strong analytical and problem solving skills.
  • Experience writing test plans and test cases.
  • Understanding of the software development life cycle.
  • Ability to learn quickly and to balance multiple responsibilities in a timely and accurate manner.
  • Ability to work well independently and in a team environment.
  • Good oral and written communication skills.
  • Strong organizational skills with excellent attention to detail.
  • Must be local to Tucson, AZ. This is an on-site position.

Responsibilities:

  • Black box testing of reliability engineering software applications.
  • System and integration testing.
  • Exploratory, installation and regression testing.
  • Hold and facilitate test case reviews with cross-functional team members.
  • Develop, document and maintain functional test cases.
  • Isolate, replicate and report defects using Rally bug-tracking system.
  • Escalate, validate and report finding to the team(s) as they are discovered.

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Senior Account Executive — Automotive & Ground Vehicle — Southfield, MI

The Senior Account Executive will be responsible for revenue growth within the Automotive and Ground Vehicle domain territory through ongoing strategic development of new accounts and expansion within the existing customer portfolio. The Senior Account Executive’s sales responsibility will include the entire range of the nCode brand fatigue and durability products and services, and the ReliaSoft brand reliability and maintainability products and services. This position will be based in Southfield, MI.

Position Responsibilities:

  • Drive the present strategy for one of the key accounts in the Automotive and Ground Vehicle domain
  • Develop an awareness and pursuit of opportunities for future account growth and new business
  • Increase training and services revenue
  • Establish productive, professional relationships with key personnel in customer/prospect accounts
  • Develop calling and selling strategies for key account opportunities
  • Plan and execute customer visits
  • Coordinate involvement of company personnel, including support, service, and management resources to meet objectives and customer/prospect expectations
  • Work closely with Subject Matter Experts (SMEs) to provide technical support as needed throughout the sales process
  • Develop and present quotations and proposals 
  • Utilize and document the sales process within SalesForce.com
  • Generate, maintain and report a credible forecast for the domain accounts
  • Proactively assess, clarify, and validate customer requirements on an ongoing basis

Required Qualifications:

  • Bachelor’s Degree in Engineering or Computer Science degree preferred OR Business degree and/or automotive and ground vehicle industry experience 
  • Minimum of 10 years’ experience in the sales of engineering software systems to end-users 
  • Proven ability to achieve assigned sales quotas 
  • Highly developed and diversified communication skills and techniques 
  • Some knowledge of nCode and/or ReliaSoft product operation and theoretical background preferred
  • Knowledge of fatigue, data acquisition, finite element analysis and/or reliability/maintainability analysis preferred 
  • Understanding of customer’s engineering processes and corresponding software applications 
  • High standard of professional integrity 
  • Highly developed commercial awareness is essential 
  • Good communication skills, both verbal and written
  • Ability to work in a fast-paced environment
  • Willingness to travel domestically

To apply for position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Spanish Translator Intern — Part-Time — Tucson, AZ

This part-time position will assist the Content Manager with translating HBM Prenscia marketing and technical documentation as well as digital content.

Position Responsibilities — Specific tasks include (but are not limited to):

  • Translate marketing materials for ReliaSoft and nCode products and services. For web pages, use FrontPage and/or Expression Web to edit the text directly in the HTML files. For other materials, such as print-ready brochures, use a Word document to provide the translated text.
  • Translate step-by-step training guides for ReliaSoft and nCode software products.
  • Perform the examples yourself in the software interface in order to better understand the text that needs to be translated.
  • Use FrameMaker to edit the text directly in the source files and use SnagIt and/or Paint to capture pictures of how the examples are performed in the translated software interface.
  • Translate user documentation for ReliaSoft and nCode software products.
  • Carefully review finalized translation and coordinate publication with Content Manager.

Desired Qualifications:

  • Excellent verbal and written communication skills in both English and Spanish.
  • Experience with performing written translations from English to Spanish is strongly preferred.
  • Ability to gain an understanding of reliability engineering topics on a conceptual level as they relate to the software's capabilities and documentation.
  • Strong computer skills, including the ability to learn how to perform basic functions in word processing, HTML editing and screen capture software applications.
  • Relevant tools include Word, FrameMaker, FrontPage (and/or Expression Web), Paint and SnagIt.
  • On-the-job training with specific tools will be provided as needed but the candidate must be able to learn to perform basic functions without difficulty.
  • Ability to balance multiple projects simultaneously, if needed. Must take the responsibility to meet agreed-upon deadlines and take the initiative to request assistance when prioritization, additional training and/or additional resources are required.
  • Strong attention to detail and organizational skills.

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Technical Support Specialist — Tucson, AZ

ReliaSoft Corporation is seeking motivated individuals to provide customer support for our world class Reliability Engineering software.

Qualifications:

  • Have strong communication skills, both verbal and written.
  • A strong math background is preferred.
  • Proficiency in using Windows OS and Windows-based software applications.
  • Have strong troubleshooting and problem solving abilities.
  • Must be able to work as part of a team.
  • Have excellent customer service skills.
  • A minimum one year client service experience with the software industry is preferred.

Responsibilities:

  • Provide support by identifying, isolating and resolving client software related issues.
  • Professionally and efficiently handle inquiries through telephone and e-mail.
  • Maintain customer support database.
  • Work with other team members to facilitate the appropriate solution to complex reliability questions or problems.

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

Technologist — Tucson, AZ

Qualifications:

  • Ph.D. in Engineering, Applied Mathematics, Statistics or a related field.
  • Strong interest in statistical analysis.
  • Strong problem solving and analytical skills.
  • Excellent oral and written communication skills.
  • Must be self-motivated, self-directed and possess strong organizational skills.
  • Familiarity with reliability, maintainability or quality engineering concepts preferred.

Responsibilities:

  • Participate in the research, design and development of reliability software systems.
  • Develop math routines for solving advanced mathematical and optimization problems in the areas of reliability, quality and statistical analysis.
  • Formulate new mathematical and statistical models in the areas of reliability, quality and statistical analysis.
  • Work with computer scientists in incorporating math routines into reliability software.
  • Validate software products.
  • Assist and support customers with questions about ReliaSoft's reliability engineering software products (Tier II support only).
  • Perform product presentations.
  • Upon attaining the necessary expertise through on-the-job training (to be provided as necessary):
    • Consult with clients and conduct reliability analyses and predictions using Reliability Engineering Theory such as life data analysis and repairable system analysis.
    • Generate, present and defend reliability studies and analyses.
    • Conduct lectures on reliability engineering theories and software.

To apply for this position:

If interested please submit your resume and salary requirements to vacancies [at] hbmprenscia [dot] com.

 

Guidelines for Submitting a Résumé

E-mail a complete résumé along with a cover letter that includes the following:

  • The position you are applying for
  • Education and employment history
  • Salary requirements
  • When you would be able to start work if selected for the position

Important: Submissions that do not contain all of the required information will not be considered. For e-mail submissions, please provide materials in plain text or PDF format. Microsoft Word documents will not be accepted.

E-mail: vacancies [at] hbmprenscia [dot] com

ReliaSoft is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, sex or national origin.

ReliaSoft is an ethical employer and we ask candidates not to share confidential information about other organizations, including their current employer, during any interview for a position within our organization.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification document form upon hire.

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