A typical deployment requires the understanding of the existing data sources and a plan for how these data sources (disparate data sources in most cases) can be leveraged/queried to consistently provide validated data and subsequently valid, useful and meaningful graphical reports. Thus, the first step in the process is the creation of the data plan. ReliaSoft experts are involved in this step to assure implementation success. Once this step has been completed, a realistic deployment time-frame can be determined.  

• How does the Dashboard map into my own data sources?
  ReliaSoft's enterprise systems group will work closely with the customer to determine the graphical reporting requirements and related data sources. ReliaSoft will then build data import utilities to transfer and, where necessary, pre-process (clean and validate) the data from existing data sources into the Dashboard database.
• What types of data sources can the Dashboard system obtain data from?
  In general, existing relational databases and systems (such as ReliaSoft's XFRACAS) provide the most straightforward and simplest implementation option. However, other sources can also be utilized, such as flat files and system generated e-mails, etc. 
• We have data collection deficiencies and need a better system to collect data. Can ReliaSoft help?
  Yes. ReliaSoft can help you with creating custom data collection applications to improve the data collection process and the quality of the data. Bar code technology and similar technologies can be used to simplify the data collection process and minimize the possibility of human error.

When it comes to DASHBOARD implementations, every customer has different data sources and different reporting requirements. ReliaSoft's enterprise systems group works closely with the customer to ensure that all customer requirements are addressed as part of the implementation project. We then create customized interfaces to meet your specific needs. As such, the biggest component of costs involved in such a system are these customization costs. 

Since the implementation costs are variable, the first deliverable of a Dashboard project is a project assessment along with a deployment plan. This will include time and costs estimates as well as fully documented business requirements. There is a fixed fee for this phase. Once this phase has been completed, the customer has the option to proceed with the full implementation, a scaled-down implementation or no implementation based on the cost and time estimates.

• Why don't you support Access? 
  Microsoft Access is not a database designed for high-end enterprise systems and cannot provide the security, scalability and robustness of a full enterprise level database. However, an Access database could be one of the data sources used in a Dashboard implementation.

• Do I have to buy SQL Server or ORACLE?
  Yes. However, many companies already have a corporate-wide license for a database from one or both of these vendors. In cases where you do not, we can fully assist you in purchasing and deploying Microsoft's SQL Server. (ReliaSoft is a Microsoft Certified Partner and authorized Microsoft reseller).
• Can you recommend specific hardware for my deployment? 
  Yes. The hardware requirements are dependent on several factors, including the number of expected users, the amount of data and the expected data growth. Given that information, we can provide you with our recommendations or work with your IT group to determine the best use of existing hardware. 
• Do I need multiple servers?
  Again, this is dependent on the load factors and your expected usage levels. The Dashboard is based on the Windows DNA architecture and is fully scalable and portable. It can be installed and deployed on a single server or it can be spread out over multiple servers, with clusters and farms to get the reliability and scalability necessary for your business.