of Automated Reliability Systems
achieve significant benefits from the implementation of automated systems for
reliability/quality data capture, management, analysis and reporting. The
benefits vary depending on the company and on the type of system, and they can
- Address data
capture/management deficiencies that prevent the organization from taking
advantage of valuable product performance data.
process control for the failure reporting, analysis and corrective action
activities in the organization.
- Provide timely
and accurate reliability/quality reports and analyses.
- Provide an early
warning system for potential problems in the field.
- Meet the
reporting needs of both management and engineering personnel.
- Enhance the
organization’s ability to make financial warranty projections, to
respond quickly to emerging issues before problems escalate and to
allocate the appropriate resources for responding to customer issues in a
- Empower product
engineers to make design improvements and to track the effectiveness of
substantial cost benefits to the organization through better product
designs, better control of product warranty processes, minimization of
warranty abuse and more efficient/cost-effective customer support.
- Provide faster
product release, better service, improved warranties and more reliable
products with better product histories.