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Consultants
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Director
* Duane L. Dietrich 
Director of Consulting Services, ReliaSoft Corporation

Dr. Duane L. Dietrich is the Director of ReliaSoft Consulting Services. He is a Professor Emeritus of the University of Arizona. During his 30 years on the faculty his teaching responsibilities were in the areas of statistical quality control, reliability, and engineering statistics. He has served as a consultant to numerous companies and government agencies both nationally and internationally. Some of his more notable clients have been the US Army, the US Navy, IBM, Motorola, and Xerox. He is currently an associate editor for the IEEE Transactions on Reliability and has served in this capacity for eight years. He was also a guest co-editor for a special issue of the IIE Transaction  devoted to reliability and quality

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Consultants (in alphabetical order)
* Hugh W. Broome 
Associate Professor, Department of Engineering Technology, East Tennessee State University
Hugh Broome is an Associate Professor in the Department of Engineering Technology at East Tennessee State University. He has a MA degree in Mathematics from East Tennessee State University and a MS in Reliability Engineering from the University of Arizona. He has over thirty years of experience in teaching electronics and manufacturing courses as well as courses in SPC, quality and reliability engineering, and operations research. He is both a certified Quality Engineer (CQE) and a Certified Reliability Engineer (CRE). He was the author of the Reliability and Risk Management:  The American Society for Quality’s (ASQ) Foundations in Quality (Learning Series), published by The Holmes Corporation, Minneapolis, MN, and is a senior member of the ASQ.  

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* Carl S. Carlson
Senior Reliability Engineer, ReliaSoft Corporation
Carl Carlson is a consultant and instructor in the areas of FMEA, reliability program planning and other reliability engineering and management disciplines. He has 20 years experience in reliability engineering and management positions at General Motors, most recently Senior Manager for the Advanced Reliability Group. Mr. Carlson co-chaired the cross-industry team to develop the Society of Automotive Engineers (SAE) J1739 for Design/Process/Machinery FMEA and participated in the development of the SAE JA 1000/1 Reliability Program Standard Implementation Guide. He has also chaired technical sessions for the Reliability Track of the Annual SAE Reliability, Maintainability, Supportability and Logistics (RMSL) Symposium, was a four-year member of the Reliability and Maintainability Symposium (RAMS) Advisory Board and served for five years as Vice Chair for the SAE's G-11 Reliability Division.

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* Larry H. Crow
Consultant
Dr. Larry H. Crow is an independent consultant as well as an instructor and consultant for ReliaSoft Corporation in the areas of reliability growth and repairable system data analysis. Previously, Dr. Crow served as Vice President, Reliability and Sustainment Programs at Alion Science and Technology in Huntsville, Alabama. He held this position at IIT Research Institute before Alion was established in 2002 by 1600 former IITRI employees. Prior to that, Dr. Crow was Director, Reliability at General Dynamics Advanced Technology Systems (formerly Bell Laboratories ATS). Before joining Bell Laboratories in 1985, Dr. Crow was chief of the Reliability Methodology Office at the U.S. Army Materiel Systems Analysis Activity (AMSAA). He developed the Crow (AMSAA) model and the Crow Projection model, which have been incorporated into U.S. DoD military handbooks as well as national and international standards and service regulations on reliability. Dr. Crow chaired the Tri-Service Committee to develop U.S. MIL-HDBK-189, Reliability Growth Management and is the principal author of that document. He is also the principal author of the IEC 61164, Reliability Growth-Statistical Tests and Estimation Methods. He developed the widely used N.H.P.P. Power Law model for analyzing repairable systems reliability, which is featured in the new IEC 61710, Goodness-of-Fit and Estimation Methods for the Power Law Model.
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William Haughey
Consultant
Bill Haughey is a consultant and instructor in the areas of Failure Modes Effects Analysis (FMEA), Design Review Based on Failure Modes (DRBFM), Design Review Based on Test Results and other GD3 methodologies. Bill worked for over 33 years at General Motors holding multiple manufacturing and engineering positions, and recently helped Tatsuhiko Yoshimura globally implement the GD3 methodology at General Motors. Based on Bill’s successful training at GM locations in Australia, Mexico, Canada and the U.S., Tatsuhiko Yoshimura considers Bill a subject matter expert in the GD3 methodologies, including DRBFM and DRBTR. He was also the global process lead for FMEA and Design for Manufacturing and Assembly (DFM/A) at GM. Bill is currently a member of the SAE FMEA committee to develop the standard to update J1739. Bill received his Bachelors degree from the University of Michigan and Masters from Central Michigan University. While at GM, Bill received the following certifications: Black Belt in GD3 (DRBFM and DRBTR); Master Design For Manufacturability and Assembly Engineer; and Certified Internal Auditor.

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James N. McBride 
Consultant
Dr. McBride spent 28 years at IBM as a Manufacturing, Supplier Quality, and Development Engineer. During that time he participated in developing many short courses. He also conducted more than 200 short courses in Design of Experiments (DOE), Statistical Process Control (SPC), Basic Statistics, and Reliability Engineering for IBM. Dr. McBride has been a full time consultant for the past ten years. As a consultant he has developed and delivered courses worldwide in FMEA and Root Cause Failure Analysis in addition to DOE, SPC, Reliability Analysis, and Basic Statistical Methods. 

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* Dennis Wilkins
Retired Hewlett-Packard Senior Reliability Specialist

Dennis Wilkins has over 40 years of experience in the electronics industry, including design engineering, project management, manufacturing management and quality management. While at Hewlett-Packard Company he coordinated reliability improvement projects across a number of HP divisions and was frequently invited to consult and train at HP divisions worldwide. Mr. Wilkins authored and published an Engineering Statistics Handbook still used internally by HP and has taught statistical methods to hundreds of HP engineers and managers. After retiring from a 33+-year career at HP, Mr. Wilkins established PVA Reliability Management, LLC, which provides consulting and training services to industry and has consulted for companies in the US, Europe and Asia. Mr. Wilkins holds an M.S.E.E. from Oregon State University.
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