Add ReliaSoft to Your Safe Senders List
To make sure that you receive the e-mail messages you want from ReliaSoft, you should add us to your Address Book or your Safe Senders list. Instructions are given below for several commonly used e-mail programs or services.
- Microsoft Outlook 2003 or later
- Microsoft Outlook 2000 and Outlook Express 6.0 or later
- Gmail
- Yahoo! Mail
- Hotmail
- AOL 8.0 or later
- MSN 8.0
- MSN 9.0
Some programs/services allow you to add an entire domain to the list of safe senders. This would allow you to receive all emails coming from, for instance, the ReliaSoft.com domain (i.e. username@ReliaSoft.com). Although the instructions here are written for ReliaSoft.com, you may wish to add both ReliaSoft.com and ARSymposium.org to your list of safe senders.
For those programs that do not offer an option to add domains, you will need to add e-mail addresses individually to the list of safe senders. The two most commonly used are Christopher.Carpenter@ReliaSoft.com and Doug.Ogden@ARSymposium.org.
Microsoft Outlook (2003 or later)
- From the Tools menu, select Options.
- Junk E-mail then Junk E-mail Options.
- On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
- Click the Safe Senders tab.
- Click Add.
- Enter the e-mail address and click OK. To add the entire ReliaSoft domain, enter ReliaSoft.com instead of the e-mail address. Click OK in the Junk E-mail Options window.
If you have an e-mail message from ReliaSoft, from that message you can also:
- From the Actions menu, select Junk E-mail then either Add Sender to Safe Senders List or Add Sender’s Domain to Safe Senders List.
- In Outlook 2007, if you have the message open in a separate window, you also can click the Safe Lists option in the Junk E-mail tab of the Ribbon and choose either Add Sender to Safe Senders List or Add Sender’s Domain to Safe Senders List.
Microsoft Outlook 2000 and Outlook Express (6.0 or later)
In Outlook Express, you cannot add an entire domain. Instead, you will need to add the specific e-mail address that the desired messages come from.
- From the Tools menu, select Address Book.
- Click New and select New Contact from the drop-down menu that appears.
- Enter the e-mail address and any other details you want, then click OK.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Right-click the sender’s name or email address in the From field of the header.
- Select Add to Address Book in the shortcut menu that appears.
Gmail
In Gmail, you cannot add an entire domain. Instead, you will need to add the specific e-mail address that the desired messages come from.
- Click Contacts in the navigation area on the left.
- Click Create Contact in the blue bar at the top.
- Enter the e-mail address and any other details you want, then click Save.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Click More options in the header.
- Click Add sender to Contacts list in the options that appear.
Yahoo! Mail
In Yahoo! Mail, you cannot add an entire domain. Instead, you will need to add the specific e-mail address that the desired messages come from.
- Click the Addresses tab.
- Click Add Contact at the upper left.
- Enter the e-mail address and any other details you want, then click Save.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Click Add to Address Book in the From field of the header.
- Click Save Contact.
Hotmail
- Click the Contacts tab.
- In the navigation area on the left, click Safe List.
- Enter the e-mail address and click Add. To add the entire ReliaSoft domain, enter ReliaSoft.com instead of a particular e-mail address.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Click Save Address in the toolbar.
- Click Save.
AOL (8.0 or later)
In AOL, you cannot add an entire domain. Instead, you will need to add the specific e-mail address that the desired messages come from.
- Click Mail Options and select Address Book from the drop-down menu that appears.
- Click Add Contact or Add, depending on the version you are using.
- Enter the e-mail address and any other details you want, then click Save.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Click the Add Address icon.
- Click Save.
MSN 8.0
- In the navigation area on the left, click E-mail Settings.
- Click Junk Mail.
- Click Safe List.
- Click Add an item to this list.
- Enter the e-mail address and click Add. To add the entire ReliaSoft domain, enter ReliaSoft.com instead of a particular e-mail address.
MSN 9.0
- In the navigation area on the left, click Settings E-mail | Junk e-mail
- Enter the e-mail address and click Add. To add the entire ReliaSoft domain, enter ReliaSoft.com instead of a particular e-mail address.
- Click Save Changes.
If you have an e-mail message from ReliaSoft, from that message you can also:
- Click Always show from this sender in the bar above the message header.

