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Xfmea Standard
or RCM++ database (MS Access) is corrupted: receive message "Unable to open
this database."
Issue
Discussion:
ReliaSoft's
Xfmea Standard and
RCM++
software products work with Microsoft Access? databases in
the back end for storing analysis data. These database and library
files (*.rx4 and *.lb4) will be subject to the same limitations and
vulnerabilities as any other Access? database. As described in the
Microsoft publication at
http://support.microsoft.com/kb/283849/EN-US/, "it is not
possible to reliably prevent any and all database corruption."
Database corruption may be the result of factors outside of the
control of the Xfmea/RCM++ software, such as faulty network
hardware, an unexpected "crash" of your PC or a network
interruption.
If your entire
Xfmea Standard or RCM++ database becomes corrupted, you
will receive the message "Unable to open this database" when you try
to open the database and the message "The selected database is read
only and cannot be compacted" when you try to compact and repair the
database.
Note: If only certain items in your database are corrupted, but you are
still able to open the database, you may be able to remove the
corruption. Please read Technical Support
document # 20015, which provides instructions for doing so.
Solution:
Please contact ReliaSoft's
Technical Support via phone, fax or e-mail and provide as much
information as possible about exactly what you were doing when the
corruption occurred. Whenever possible, please provide a copy of the
corrupted file. In some cases, ReliaSoft may be able to provide
assistance with salvaging some or all of the affected data. However,
in many cases, the best recourse may be to restore the latest backup
from before the corruption occurred.
In addition, please read Technical Support document #
400010, which presents some recommendations for standard
precautions that users can take to protect against corruption and reduce the
impact of the data loss if corruption is unavoidable.
Related
Records:
RS 400010
RS 20015
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