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XFRACAS Product Features

XFRACAS provides all of the tools that your organization will need to troubleshoot issues as they occur in the lab or in the field, capture the data required for important reliability, quality, safety and other analyses, work as a team to resolve underlying problems and build a "knowledge base" of lessons learned that will be instrumental to future troubleshooting and development efforts.

ReliaSoft's Web-based XFRACAS system supports the entire incident management process, from the initial development stages to complete tracking of fielded serialized units. It includes complete support for FRACAS or DRACAS activities and a configurable array of problem resolution processes (from 4 to 8 steps), such as 8D problem resolution, Six Sigma DMAIC, and others.

The only truly Web-based, user-configurable, enterprise-wide FRACAS in a box!^TM

Customer Support

XFRACAS includes a complete array of resources to facilitate support activities for incidents reported through customer care channels.

Incident Reporting / FRACAS

XFRACAS provides full support for incident (failure) reporting, analysis and corrective action activities (FRACA / FRACAS / DRACAS) at any stage in the product life cycle, from cradle to grave.

System Configuration Management and Part Tracking

XFRACAS supports complete system configuration management and part tracking from the original Bill of Materials (BOM), through part repairs and replacements, to detailed failure analysis and remanufacturing of parts.

Problem Resolution

XFRACAS provides problem identification, analysis and management resources that allow product design personnel to manage failure analysis, corrective action and problem resolution activities. This includes full support for the 8D problem resolution process or the flexibility to create your own process with 4 to 8 steps.

Actions Management and Workflow

XFRACAS makes it easy to manage problem resolution activities by assigning actions to specific personnel and tracking the progress of resolution activities. This includes quick access to information of interest to you (via the personalized portal) and the ability to generate automated notifications via e-mail.

Queries, Reports, Plots and Analyses

XFRACAS provides extensive and flexible query, reporting and plotting capabilities with the ability to export data to Microsoft Excel and/or to ReliaSoft’s reliability analysis tools for additional reliability analysis. Separate Search, Report, Dashboard and Analysis utilities put your data to work in a snap.

Extensive Configuration Options

XFRACAS provides extensive configuration utilities that allow you to control the look and feel of user interfaces to meet your organization’s particular needs, including the ability to capture the additional data fields specific to your organization’s products.

Web-based System Access

The system’s Web-based user interfaces allow for easy access, collaboration and deployment for multiple sites, suppliers and dealers. The system is configurable, flexible and scalable to fit your organization's particular products/process and to grow with your needs.