Web-Based FRACA / FRACAS - XFRACAS Team-Based Problem Resolution

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XFRACAS
Web-based Failure Reporting, Analysis and Corrective Action System

Product Features (Page 3)

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Team-Based Problem Resolution

Use the PRR to Resolve the Underlying Problem
Although XFRACAS provides the tools necessary to address and “close the loop” on each incident independently, a team-based problem resolution approach can be more efficient and effective when individual incident reports signal an underlying problem that needs to be resolved. XFRACAS provides a flexible framework for this via the Problem Resolution Report (PRR) interface.

With the PRR approach, you can assign multiple incidents to a single PRR. Resolving the underlying problem addresses all related incidents and improves the design and/or the process to prevent similar problems from occurring in the future.

PRR Utility configured for Six Sigma DMAIC Process

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Configure the Problem Resolution Method - 4 to 8 Steps
You can configure XFRACAS to support any problem resolution methodology, from 4 to 8 steps, such as the four step DCOV process, the five step Six Sigma DMAIC process or the eight step 8 Disciplines (8D) method. For example:

Four Step DCOV Process

D - Define

C - Characterize

O - Optimize

V - Verify

Five Step Six Sigma DMAIC Process

D - Define

M - Measure

A - Analyze

I - Improve

C - Control

Eight Step 8 Disciplines (8D) Process

D1 - Establish the Team

D2 - Describe the Problem

D3 - Contain the Problem

D4 - Identify, Define, Describe and Verity the Root Cause of the Problem

D5 - Choose Corrective Actions

D6 - Implement/Validate the Permanent Corrective Actions

D7 - Prevent Recurrence

D8 - Reward the Team

PRR Utility configured for 8D Process

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Whichever problem resolution method you employ, XFRACAS provides all of the tools that you will need to track and manage the activities required to develop an effective solution!

Enforce Oversight for Important Issues (Review Board)
The PRR Interface allows you to mark stages in the problem resolution process when review and approval are required (for example, from a Failure Review Board). XFRACAS provides the tools required to track and follow up on these issues to ensure that the organization maintains proper oversight to confirm that problems are being addressed appropriately.

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[Intro] [1] [2] [3] [4] [5] [6] [7]