Managing Corrective
Actions and Closing the Loop
Close the Loop on Corrective
Actions XFRACAS provides the ability to
manage resources and problem resolution by assigning actions to specific
personnel and tracking the progress of resolution activities. This
includes:
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Detailed action definition,
including the person responsible, due date/completion date, category,
status updates, actions taken, etc.
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Automated e-mail notifications
to alert responsible personnel of required actions and upcoming due
dates
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Ability to track the progress
and completion of assigned actions
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Assign other individuals or
groups to be notified about progress for a particular action and/or to
review and approve the actions taken
The ability to assign and track Actions for
Incidents, PRRs and/or Projects provides a great deal of flexibility for
coordinating and tracking progress to resolve issues.
Use "Projects" to Track and Manage Related PRRs The “Project” feature
allows you to track and manage multiple PRRs together in order to
effectively manage all of the issues associated with a given project. This
provides easy access to high-level statistics for the associated Incidents
and PRRs, such as the number of issues that are open (not resolved), how
long the issue has been in the system, who is responsible for following up
on the issue, etc.
Project Management Utility
![XFRACAS Project Manager Utility[Click to Enlarge]](images/xfracas_project_management_utility_sm.gif)
[Click to Enlarge]
Flexible Attachments Feature
Provides Added Dimension The flexible Attachments
feature adds dimension to Incidents, PRRs, etc. by allowing you to attach
supplementary documents or link specific system records. You can attach an
uploaded file (upload the file to the XFRACAS database or to a specified location on
the network), a linked file (specify the location of the file), a Web page
(specify the URL) or text. You can also define a “Reciprocal Link” with
another record in the system. For example, if there are two identical
Incidents, or one PRR supersedes a previous problem resolution effort, you
can establish hyperlinks between the related records.
Download the Product
Brochure in *.pdf format (1255 KB)
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Automated e-mail
notifications for corrective actions. |
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Attach supplementary
documents.
Establish links between
related records within the system. |
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