Customer Support and Part Tracking

Facilitating Customer Support Activities

When serialized system tracking is employed, XFRACAS provides a complete array of resources to facilitate effective customer support. Once again, you can configure the interface to fit the particular data fields and terminology appropriate for your organization. Some of the most frequently captured details include:

By providing easy access to detailed information about the particular customer and system, as well as other reported incidents that may be similar to your customer's current concern, XFRACAS will help you to provide efficient and effective customer support while capturing valuable data you will need for a wide variety of reliability, quality, safety and risk management analyses that will help you to improve your products or processes.

System Configuration Management and Part Tracking

XFRACAS supports complete system configuration management and part tracking from the original Bill of Materials (BOM), through part repairs and replacements, to detailed failure analysis and remanufacturing of parts. In the latest version, these interfaces are more convenient and user-friendly than ever before.

Weibull++ Reliability Life Data Analysis ALTA Accelerated Life Testing Data Analysis DOE++ Experiment Design and Analysis RGA Reliability Growth and Repairable System Analysis BlockSim System Reliability and Maintainability Analysis RENO for Risk Analysis via Discrete Event Simulation Lambda Predict Reliability Prediction Xfmea FMEA and FMECA RCM++ Reliability Centered Maintenance MPC MSG-3 Maintenance Program Creation XFRACAS Web-based FRACAS Orion eAPI Web-based Asset Management ALTA Accelerated Life Testing Data Analysis BlockSim System Reliability and Maintainability Analysis DOE++ Experiment Design and Analysis MPC MSG-3 Maintenance Program Creation Lambda Predict Reliability Prediction RCM++ Reliability Centered Maintenance RENO for Risk Analysis via Discrete Event Simulation RGA Reliability Growth and Repairable System Analysis Weibull++ Reliability Life Data Analysis Xfmea FMEA and FMECA XFRACAS Web-based FRACAS Orion eAPI Web-based Asset Management ALTA Accelerated Life Testing Data Analysis BlockSim System Reliability and Maintainability Analysis DOE++ Experiment Design and Analysis MPC MSG-3 Maintenance Program Creation Lambda Predict Reliability Prediction RCM++ Reliability Centered Maintenance RENO for Risk Analysis via Discrete Event Simulation RGA Reliability Growth and Repairable System Analysis Weibull++ Reliability Life Data Analysis Xfmea FMEA and FMECA XFRACAS Web-based FRACAS Orion eAPI Web-based Asset Management Accelerator FMEA Template Collections Accelerator FMEA Template Collections Accelerator FMEA Template Collections ReliaSoft.com Footer

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